Frequently Asked Questions

Our return policy is 14 days on all new items. We do not accept returns on vintage items, made to order, swimwear or jewellery.

If you have any further questions that we did not answer here, please shoot us an email at [email protected].

When will my order get here?

Ireland: 3-4 business days
UK: 4-5 business days
*Please allow 24 hours processing time for your order to be dispatched.

What is your returns policy?

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What are the delivery charges?

Ireland: 4.95e flat rate (an post)
UK: 7.00e flat rate (an post)
All of these deliveries include track and trace.

What is the method of payment and is it secure?

Bower bird uses paypal for all transactions online. Paypal is a very safe form of online payment. Both credit and debit cards are accepted via paypal. Once your payment has been completed, we are notified and your parcel is shipped to the address registered on your paypal account. If you wish to send it to an alternative address please advise us and we can update your address.

Have any questions we didn't answer?